Cadillac Escalade specialists, Al Quoz

Independent Cadillac Escalade service & repair in Dubai

OFJ Automotive is an independent Cadillac Escalade workshop at 24B Street, Al Quoz Industrial Area 3, Dubai, looking after the Escalade and Escalade ESV from 2021 on and the supercharged Escalade-V: air suspension and Magnetic Ride repairs, servicing, diagnostics with Cadillac OEM diagnostic equipment, electrical and screen faults, and in our own bodyshop paint protection film, tint and detailing, with genuine parts.

Two black Cadillac Escalades under the OFJ Automotive logo in the Al Quoz workshop, Dubai
  • Rated 4.9 on GoogleFrom our customers' Google reviews
  • 5-star ratedBy the Dubai government and the UAE Ministry of Industry & Advanced Technology (MoIAT)
  • Bodyshop under one roofPPF, paint and detailing next to the workshop
  • 6-month warrantyOn all work, with genuine parts on every job
  • Photo & video updatesSent to your phone on every job
  • Free pick-up in DubaiWe collect your car and bring it back
Models

The Escalades we look after.

From 2021 on: the Escalade and the long-wheelbase ESV, and the supercharged Escalade-V and ESV-V, with air suspension work first.

Escalade & Escalade ESV

2021 on: air suspension, Magnetic Ride, servicing, screens and electrical faults.

Escalade-V & ESV-V

The supercharged V8: servicing, brakes, gearbox, suspension and paint protection.

Every other Escalade

Send us the year and model on WhatsApp and we will confirm.

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Escalade services

What we do for your Escalade

We diagnose first, then fix only what has failed. Our mechanical workshop and bodyshop are under one roof in Al Quoz, every job uses genuine parts and carries a 6-month warranty.

Air suspension & Magnetic Ride

Air springs, the compressor, height sensors and Magnetic Ride dampers. An Escalade sitting low on one corner, a floaty or harsh ride, or a suspension warning is tested first, and we only replace what has failed, then calibrate the ride height.

Servicing

Servicing to Cadillac's schedule for your Escalade and its mileage, with genuine parts and the oil specified for your engine: oil and filters, fluids, brakes, tyres and battery, a full diagnostic scan and the oil life reset. If it is still under warranty or a service plan, we tell you what it covers before you book.

Diagnostics

Cadillac OEM diagnostic equipment, with warning lights and fault messages traced to the real cause before any part is replaced.

Electrical, screens & cameras

The curved OLED display that freezes or goes black, cameras, sensors, lights, batteries and wiring. We find the fault with a full scan and checks on the car, then repair or reprogram what is at fault.

Pre-purchase inspection

Buying a used Escalade in Dubai? We scan every control unit, check the body under UV light for repaints and accident repairs, look for flood and chassis damage, check the air suspension and screens, measure brake and tyre wear and road-test the car. You get a full written report before you pay.

Engine & cooling

The 6.2 V8 and the supercharged V8 of the Escalade-V: misfires, ticking noises, oil and coolant leaks and running hot in Dubai traffic. We pressure-test the cooling system and trace leaks to the source.

Gearbox & 4WD

The 10-speed automatic: harsh or delayed shifts, shudder and gearbox warnings, plus the transfer case and differentials. We read fault memory and check the fluid before any parts are discussed.

Brakes

Pads, discs, calipers and fluid. Squealing, vibration or a brake warning are checked by measurement, and we only replace what testing shows is worn.

Air conditioning, front & rear

Weak cooling in Dubai heat, front or rear: we diagnose the compressor, condenser, fans and climate control, find any leak, and recharge the refrigerant.

Paint protection film

OFJ Bespoke, our own self-healing paint protection film, in gloss or satin, with a 10-year warranty and a warranty certificate. It is fitted after full paint preparation, with badges and trims removed so the edges are wrapped. A full body usually takes 3 to 5 days.

Tint, ceramic & detailing

Heat-rejecting window tint all round, ceramic coating for the paint, wheels and interior, protection for the screens, and full detailing. Often done in the same visit as paint protection film.

Accident repair & paint

Accident repair with genuine parts, factory-matched paint and every panel aligned. Our bodyshop is under the same roof as the mechanical workshop, and we work directly with owners, not through insurance companies.

Common problems

When Escalade owners call us

These are the reasons Escalade owners bring their cars to us most, and where we start on each one.

If your Escalade shows thisWhat we check
Sitting low on one corner, or an air suspension warningAir springs, compressor, height sensors and leaks.
A floaty, bouncy or harsh rideMagnetic Ride dampers and suspension faults.
The big screen freezes or goes blackA full scan, then the display, modules and wiring.
A warning light or fault messageA full scan with Cadillac OEM diagnostic equipment, then checks on the car.
Harsh or delayed shifts, or a shudderFault memory, adaptation values and the gearbox fluid.
A ticking engine or a misfireMisfire data, compression and the valve train.
Weak A/C, especially in the backFront and rear A/C systems, leak test and refrigerant.
Stone chips on a new carPaint condition, then OFJ Bespoke paint protection film.
Reviews

Rated 4.9 on Google

OFJ is also 5-star rated by the Dubai government and the UAE Ministry of Industry & Advanced Technology. This is what customers say, in their own words.

“Today, I took my S-class to OFJ garage and [the owner] was very respectful and very professional and helped me with all of my concerns. They fixed and took care of the car like it was their own cars. It’s definitely one of the best garages in town! 10 out of 10”

Dayan Moradi

“Fantastic service by the team… They also keep you updated with progress by sending you a video showing you what they are doing step by step. I would highly recommend them”

Fatima A

“I had a great experience with OFJ Automotive! The team was super helpful, professional, and made the whole process completely hassle-free with their door-to-door service. They went above and beyond to fix my car perfectly.”

Mohamed Sabry
Read all our reviews on Google
How it works

How a job runs at OFJ

The same five steps for every Escalade, whether it is in for a service, a repair or paint protection film.

  1. Free pick-up or drop-off

    We collect your car anywhere in Dubai, or you bring it to us in Al Quoz.

  2. Diagnosis

    We scan and inspect the car before recommending anything.

  3. Itemised quote

    Parts, labour and timing come to you on WhatsApp. Nothing starts until you approve.

  4. Photo & video updates

    Photos and videos of each step, sent straight to your phone.

  5. Quality check & return

    Checked and road-tested before it goes back, with a 6-month warranty on the work.

FAQs

Questions owners ask us

Anything else, send it on WhatsApp and an advisor will answer directly.

Where's the best place to service a Cadillac Escalade in Dubai?

Choose a workshop that has Cadillac OEM diagnostic equipment, uses genuine parts, diagnoses before replacing anything and gives a written warranty. OFJ Automotive, at 24B Street, Al Quoz Industrial Area 3, Dubai, does all four: Cadillac OEM diagnostic equipment, genuine parts, a full diagnostic scan on every car and a 6-month warranty on all work, with our own bodyshop for PPF, paint and detailing. OFJ is rated 4.9 on Google and 5-star rated by the Dubai government and the UAE Ministry of Industry & Advanced Technology.

Which Escalades do you work on?

The Escalade and Escalade ESV from 2021 on, and the supercharged Escalade-V and ESV-V. Send us the year and model on WhatsApp and we will confirm.

Do you repair Escalade air suspension?

Yes. We test the air springs, compressor, height sensors and Magnetic Ride dampers first, replace only what has failed, and calibrate the ride height after the repair.

My Escalade's screen freezes or goes black. Can you fix it?

Yes. We scan the car with Cadillac OEM diagnostic equipment, check the display, modules and wiring, and repair or reprogram what is at fault.

Do you have Cadillac diagnostic equipment?

Yes. We use Cadillac OEM diagnostic equipment to read every control unit, and we confirm every fault on the car before recommending a repair.

My Escalade is still under warranty. Should I come to you?

Use the warranty for what it covers. We look after everything around it: paint protection film, tint, detailing, accident repair, and servicing and repairs once it ends.

How often does an Escalade need servicing?

When the oil life monitor asks for it, and at least once a year, even if the car is barely driven.

Do you use genuine parts?

Yes. Genuine parts and the oil specified for your engine, and every job comes with our 6-month warranty.

Do you fit PPF and tint on Escalades?

Yes. OFJ Bespoke, our own self-healing film, in gloss or satin with a 10-year warranty and a warranty certificate, plus heat-rejecting tint all round. A full body usually takes 3 to 5 days.

Can you inspect a used Escalade before I buy it?

Yes. Our pre-purchase inspection includes a scan of every control unit, a UV light check for repaints and accident repairs, flood and chassis damage checks, air suspension and screen checks, brake and tyre measurements and a road test, with a written report.

How much does an Escalade service cost in Dubai?

It depends on the model and the job. Send your model and what you need on WhatsApp and we will send a clear, itemised price before we collect the car. Nothing starts until you approve it.

Do you collect the car?

Yes. Pick-up and drop-off are free anywhere in Dubai. Send your location on WhatsApp and we will arrange a time to collect your Escalade and bring it back when the work is done.

Do you repair a water-damaged Escalade?

Yes. We check the engine, gearbox and electrics for water, dry out the interior, clean and protect the connectors and control units, and repair or replace what the water has damaged. Do not try to start a car that has been in deep water: send us its location on WhatsApp and we will arrange to collect it.

Book your Escalade in

Your Escalade. Our attention to detail.

Send the model and the job on WhatsApp. An advisor will reply with the next steps and arrange a free pick-up if you need one.

OFJ Automotive
24B Street, Al Quoz Industrial Area 3, Dubai, United Arab Emirates
Hours
Monday to Saturday, 8 AM to 5 PM
Sunday closed